Refund Policy

We stand behind the quality of our solid colognes and the experience of being part of the STASH movement. That said, we know things happen. Here’s how we handle refunds.

Due to the personal nature of fragrance products, all sales are final. We do not accept returns or exchanges once a product has been opened or used.

If your STASH arrives damaged, or you received the wrong product, we’ve got your back.

What to do:
•    Contact us within 7 days of delivery
•    Include your order number, a photo of the item, and a short description of the issue
•    Send it to:

Once an order is shipped and tracking confirms delivery, it’s out of our hands. We recommend contacting the carrier for further assistance, but we’re happy to help guide the process if you reach out.

Subscriptions (like the Mystery STASH membership) are billed monthly and can be canceled anytime before the next billing date. We do not refund past charges once the product has shipped.

To cancel, manage your account under your Subscription Settings or contact us at:

If a refund is approved:
•    It will be processed to the original payment method
•    It may take 5–10 business days depending on your bank

We’re a brand built on recovery, growth, and transformation. If you feel like something went sideways, talk to us, we care.